Risk Warning Note: Forex and CFDs are leveraged products, incur a high level of risk and may not be suitable for all investors. You should not risk more than you are prepared to lose. Before deciding to trade, please ensure you understand the risks involved and take into account your level of experience. Seek independent advice if necessary.
TRADING SUPPORT HOURS
Monday – Friday: 08:00 – 16:30 (UTC+02:00)
TECHNICAL SUPPORT HOURS
Monday – Saturday: 08:00 – 22:00 (UTC+02:00)
Sunday: 08:00 – 16:30 (UTC+02:00)
* Withdrawals
Once you have completed the steps above and started trading you can easily withdraw your profits via the Client Portal. There is no cost for a withdrawal of proceeds from a trading account. If there are no additional requirements, withdrawals can take up to three hours to be processed and up to three hours to be paid. We may require further documentation and information to process your withdrawal. Withdrawals can be withheld if you do not provide the required documentation and information. Once we receive the required documentation and information, your withdrawal can take up to 24 hours to be processed and paid. Our support staff are available via the LiveChat facility for quick assistance when you need it!
** Leverage
1:100 is the default for all accounts.
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