FAQs
Portal Password Reset :
- Please ensure you are on the correct link, portal.quicktrade.world
- Click on Forgot password
- Ensure you use the email address you register with.
- We can also assist in resetting your password if you experience any issues.
MT5 ACCOUNT PASSWORD RESET:
- Log in on the QT portal https://portal.quicktrade.world/login
- Go to the Traders Menu on the left-hand side of the screen (click on the 3 menu lines at the top left-hand corner of the mobile device) and look for “Accounts Overview” and click on it. It is under the main heading for Accounts
- On the next screen your trading account/s will be highlighted in blue, select the account you want to reset the password for
- On the next screen look for the option “Trading Platform Password” and click on the button that say Change
- Follow the steps from the next screen and create a password
- The password format is eight characters or longer, containing at least one uppercase, lowers, and number. NB! DO NOT USE ANY SPECIAL CHARACTERS OR SYMBOLS
in the module Advanced settings.
We do not have a minimum deposit requirement. Nevertheless, when you have a positive balance of R500 or more you will receive Trading Signals.
DEPOSIT:
- Log in on the portal https://portal.quicktrade.world/login
- Click on the golden button “Deposit Funds”
- On the next screen select the live account number you want to fund in the first dropdown and on the second dropdown select the payment method
- Select EFT online banking via Ozow for the funds to reflect immediately
- You will be directed to the Ozow page on which you select your bank and log in with your online banking login details
- Follow the steps and open your banking app to authorize the transaction
Go to MT5 and log in again with the live account to see the updated balance
Payment details need to be approved before a withdrawal can be processed. Payment details take up to 8 hours to be approved. Withdrawals take up to 3 hours to be processed and up to 3 hours to be paid. Withdrawals are paid using the standard turnaround time of the banks. The cut-off time for withdrawals is 3 pm Monday through to Friday. Any withdrawals submitted after the cut-off time will only be processed the following day. There are no costs to withdrawals.
BANK VERIFICATION
- Log in on your QuickTrade portal https://portal.quicktrade.world/login
- Look under the Traders Menu (three menu lines on the top left-hand corner of a mobile device) for the option “FUNDS (Deposits/Withdrawals)” and click on it
- On the sub-menu select “Withdraw Funds”
- On the next screen select the account you want to withdraw from in the first dropdown box and on the second dropdown box select “EFT/Online banking payments (Via OZOW)”
- You will see a block “+ Upload Payment Details” on which you must click to complete your banking details and upload either a proof of bank account or a bank statement document that is not older than three months
WITHDRAWAL:
- Log in on your QuickTrade portal https://portal.quicktrade.world/login
- Look under the Traders Menu (three menu lines on the top left-hand corner of a mobile device) for the option “FUNDS (Deposits/Withdrawals)” and click on it
- On the sub-menu select “Withdraw Funds”
- On the next screen select the trading account that you want to withdraw from and on the second dropdown select “EFT/Online banking payments (Via Ozow)”
- In the third dropdown select your bank account number and select “Continue”
On the next screen you enter the withdrawal amount and press continue until you see the notice that the withdrawal is pending
You need a funded live account to be able to attend Platform Training to Learn how to start placing Trades.
MT5 Platform training takes place Monday to Friday – 18h20 for 18h30 until 20h00 – Saturday morning 09h20 for 09h30 until 11h00 – Zoom ID 841-5620-4653
DOWNLOAD MT5:
- Log in on the portal https://portal.quicktrade.world/login using the device you want to install MT5 on
- Go to the Traders Menu on the left-hand side of the screen (click on the 3 menu lines at the top left-hand corner if you use a mobile device) and look for the Download tab
- On the next screen you will find all the download links
- Look for the link that you will need for your device and click on the Download button
Please follow the below link with a Video that shows how to download QuickTrade MT5:
UPLOADING FICA
- Login to portal.quicktrade.world
- Go to Traders Menu (3 lines on your top left)
Click on the profile and select the tab upload documents
Email Jacques: [email protected]
In the email please specify which leverage you are changing from and which leverage you are wanting to change to.
ACCESS TRADING SIGNALS
- Ensure you are properly login to your MT5 Live Account
- Go to the Mailbox tab on MT5
- The message will be from QuickTrade
Please note if market conditions are not looking good they might not send the signal at all for that day or they will send it later during the day, so it’s not a guarantee that you will receive them every day. Market conditions dictate
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