Contact us
Please let us know if you have a question, want to leave a comment, or would like further information.
Risk Warning Note: Forex and CFDs are leveraged products, incur a high level of risk and may not be suitable for all investors. It would be best only to risk what you are prepared to lose. Note that Quicktrade.World is the principal broker and counter party to all trades placed by the client. Before deciding to trade, please understand the risks involved and consider your experience level. Feel free to look for independent advice if you need it.
TRADING SUPPORT HOURS
Monday – Friday: 08:00–16:30 (UTC+02:00)
TECHNICAL SUPPORT HOURS
Monday – Friday: 08:00 – 18:30 (UTC+02:00)
Saturday: 08:00 –16:30 (UTC+02:00)
Sundays and public holidays: Closed
CONTACT US
COMPANY INFORMATION
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QuickTrade (Pty) Ltd
Registration Number: BW00000404456
REGISTERED ADDRESS
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54374, Grand Union Building
Block A, New CBD
Gaborone, Botswana
PRINCIPAL PLACE OF BUSINESS
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First Floor, The Hub,
iTowers, New CBD
Gaborone, Botswana
RESTRICTED COUNTRIES: We do not onboard clients from the following countries: United States, Afghanistan, Central African Republic, Congo, Cuba, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, North Korea, Somalia, Sudan and Syria, Venezuela, Yemen.
* Withdrawals
Once you have completed the steps above and started trading you can easily withdraw your profits via the Client Portal. There is no cost for a withdrawal of proceeds from a trading account. If there are no additional requirements, withdrawals can take up to three hours to be processed and up to three hours to be paid. We may require further documentation and information to process your withdrawal. Withdrawals can be withheld if you do not provide the required documentation and information. Once we receive the required documentation and information, your withdrawal can take up to 24 hours to be processed and paid. Our support staff are available via the LiveChat facility for quick assistance when you need it!
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